FAQ

Ordering & Shipping

When will my order ship?
Shipping is free on all orders. Orders ship within 3–5 business days from our Pennsylvania facility. You’ll receive tracking the moment your order leaves the warehouse.

Do you ship internationally?
Currently Astivra ships within the United States only. International expansion is on the roadmap.

What is your return policy?
If you’re not satisfied, contact us at hello@astivrahealth.com within 30 days of delivery and we’ll make it right.

FDA & Safety

Are your products FDA approved?
No dietary supplement is FDA approved. The FDA does not approve supplements before they go to market. Our products are FDA regulated under the Dietary Supplement Health and Education Act (DSHEA), meaning we are responsible for safety, accurate labeling, and compliance with current Good Manufacturing Practice (cGMP) standards. The FDA can take enforcement action against any product that is adulterated or misbranded. This is the same regulatory framework that governs every supplement brand on the market, from GNC and Whole Foods house brands to Garden of Life and Nature Made.

Are your ingredients FDA approved?
The FDA does not approve individual supplement ingredients the way it approves drugs. Instead, the FDA sets safety standards that all dietary ingredients must meet under the Federal Food, Drug, and Cosmetic Act. All of our ingredients meet FDA safety standards and are manufactured in a cGMP-compliant facility.

Are your products manufactured in a GMP-certified facility?
Yes. Every Astivra product is manufactured in FDA-registered, cGMP-certified facilities in the United States.

What does the disclaimer on your label mean?
Every dietary supplement in the United States is required by law to carry the statement: These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease. This is a standard regulatory disclaimer required under federal law. It does not mean the product is unsafe or unregulated. It means the FDA has not reviewed the specific structure/function claims on the label, which is how all supplements work under DSHEA.

Products

What products do you offer?
Astivra currently offers seven formulas: restore. (apple cider vinegar and DigeZyme® multi-enzyme blend for digestion), pro. (Makzyme-Pro™ enzyme and probiotic complex for nutrient absorption), calm. (magnesium glycinate for muscle cramps and sleep), bloom. (40 billion CFU four-strain probiotic for gut health), vitality. (creatine monohydrate and electrolytes for muscle preservation and hydration), renewal. (grass-fed hydrolyzed collagen peptides for hair, skin, and nails), and glow. (beauty multivitamin gummy with biotin, marine collagen, zinc, and vitamins A, C, D, and E for hair, skin, and nails).

Are your products designed for people on GLP-1 medications?
Our formulas are designed to support overall wellness, including the nutritional needs that can arise during significant body transitions. Many of our customers use GLP-1 receptor agonist medications and find our products complement their health routine. We do not claim that our supplements treat, cure, or replace any medication.

Are your products allergen-free?
Specific allergen information is listed on each product’s Supplement Facts panel and label. If you have a known allergy, please review the label carefully or contact us at hello@astivrahealth.com before purchasing.